Terms of Use

About Us

• Company Name: Youtilities
• Registered Address: Ceme, Office 280/281 Marsh Way Rainham England RM13 8EU
• Email: complaints@youtilities.co.uk
• Telephone: 0203 599 8122
• Website: www.youtilities.co.uk

We are a UK-based energy consultancy and broker working with trusted suppliers to support businesses with utility comparisons, contract guidance, and switching support.

Agreement to Terms

By using this website, you confirm that:

• You are at least 18 years old
• You are using the website for legitimate business purposes
• You have read, understood, and agree to be legally bound by these Terms of Use

If you do not accept these terms, you must stop using the website immediately.

Website Usage

This website and the services described are intended for UK business users.

You agree not to:

• Use the website in any way that could damage, disable, or impair its operation
• Upload or transmit malicious code, viruses, or unsolicited spam
• Use the website for unlawful, fraudulent, or harmful activity

We reserve the right to suspend or restrict access to any part of the website where necessary.

Third-Party Links

Our website may contain links to third-party websites, including suppliers and regulatory resources such as Ofgem. We do not control or endorse third-party sites and are not responsible for their content or data practices. Please review their terms and privacy policies before using them.

Website Content and Accuracy

Content on this website is provided for general information only. While we aim to keep information accurate and current, we do not guarantee completeness or accuracy at all times.

Any tariffs, quotations, rates, or product descriptions shown are indicative and subject to change. They should be confirmed directly with our team before commercial decisions are made. Nothing on this website constitutes binding professional advice or a contractual offer.

Intellectual Property Rights

All website content, including text, graphics, logos, and design elements, is owned by Youtilities or its content providers and is protected under applicable copyright and trademark laws.

You may access and print content for legitimate business use only. You must not reproduce, distribute, modify, or republish material without prior written consent.

Limitation of Liability and Responsibility

To the fullest extent permitted by law, Youtilities is not liable for:

• Indirect, incidental, or consequential losses (including loss of data or business interruption)
• Loss of profit, revenue, or business opportunities

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death/personal injury caused by negligence.

Privacy, Cookies, and Data Protection

Use of this website is also subject to our Privacy Policy and Cookie Policy. These explain how we collect, use, and safeguard data in line with UK GDPR and the Data Protection Act 2018.

By continuing to use the website, you consent to cookie usage as set out in our Cookie Policy.

Updates to These Terms

We may update these Terms of Use from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised effective date.

Governing Law and Dispute Resolution

These Terms and any dispute connected with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

We encourage you to contact us first if you have a complaint or dispute so we can attempt to resolve it promptly and amicably.

General Provisions

• Severability: If any part of these Terms is held invalid or unenforceable, the remainder remains in full effect.
• Entire Agreement: These Terms, along with our Privacy Policy and Cookie Policy, form the full agreement relating to website use.
• Waiver: Failure to enforce any right under these Terms does not constitute a waiver of that right.