Legal

Cookie Policy

This Cookie Policy explains how Youtilities uses cookies and similar technologies when you use our website.

This Cookie Policy applies to website visitors and users of Youtilities services.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites function efficiently and provide useful information to website owners to improve user experience.

2. How We Use Cookies

We use cookies to:

  • Ensure the website functions properly
  • Enhance your browsing experience
  • Analyse website traffic and performance
  • Remember your preferences and settings
  • Support marketing and advertising activities

3. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, the website cannot function properly.

b. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information (for example, pages visited and time spent on site). This helps us improve functionality and user experience.

c. Functionality Cookies

These cookies remember your preferences (such as language or region) to provide a more personalised browsing experience.

d. Targeting and Advertising Cookies

These cookies track browsing behaviour to help deliver relevant advertising and measure marketing effectiveness. They may be set by us or by third-party partners.

4. Third-Party Cookies

We may allow trusted third-party service providers (such as analytics and marketing partners) to place cookies on your device. These third parties may collect information about your online activities over time and across different websites.

We do not directly control third-party cookies. Please review the relevant privacy and cookie policies of those providers for more information.

5. Managing Cookies

You can manage cookies in several ways:

  • Adjust browser settings to block or delete cookies
  • Set preferences through our cookie consent banner
  • Use browser tools to refuse specific cookie types

Disabling some cookies may impact website functionality and performance.

6. Legal Basis for Using Cookies

We use strictly necessary cookies based on our legitimate interest in providing a functional website. For all other cookie categories, we rely on your consent, which can be withdrawn at any time.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect legal, technical, or business changes. Any updates will be published on this page with a revised effective date.

8. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

  • Email: complaints@youtilities.co.uk
  • Registered Address: Ceme, Office 280/281 Marsh Way Rainham England RM13 8EU

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy.

Questions About Privacy or Cookies?

Our team can help you understand how your data and preferences are handled.